Your Source for Tips and Information on Elderly Care, Wellness, and Living from Pillar & Friends

Feature thumb h2

Discharging the elderly (and others): Continuation of Care

As people age into their golden years, more often than not they will end up visiting the hospital for health conditions ranging from falls to strokes. For severe cases of hospital visits, the elderly would normally be admitted for a few days up to weeks and it often results in a need for lifestyle changes for them. However, not all hospital discharges result in the elderly resuming their normal lifestyle as some of them require further follow-ups on progress as well as a certain level of professional care family members are usually unable to provide alone. Upon knowing that, some of the questions family members usually have in regards to that matter: How will the discharge be carried out? What do we need to know about our loved one’s care needs? Where will they live to get professional care besides the hospital?

  • When will my elderly loved one be discharged?
    One of the factors to consider before the discharge of elderly patients is their health condition. Your loved one’s care team must be satisfied that their patient is well enough to leave without the need of returning for more treatments and just occasional check-ups. Besides that, accommodation is also taken into consideration whereby there should be proper care or alternative support is provided to allow them to return home safely.

  • Treatment and care plans
    A treatment plan will be devised first whereby the patient’s relevant health information, medication or therapies and hospital visits or stays will be documented with the consent and guidance of the patient, family members and relevant professionals involved. After the treatment plan is finalized, a care plan will be created to evaluate the ability of the patient to live independently throughout the time of care.

  • Establishing a discharge date
    As simple of a matter as this would seem to be, it should be handled properly on a case-to-case basis. For example, if your elderly loved one is suffering from Alzheimer’s disease or needs professional care at home, time is needed to gather medical supplies. In addition to that, transport arrangements from the hospital as well as professional care service require time to be established. Another issue with ensuring a proper discharge date is set is that some hospitals have a higher demand for beds, therefore, patients who no longer need hospital treatment are required to vacate the bed as soon as possible.

  • Managing a hospital discharge
    Matters related to the discharge of your elderly loved one will usually be coordinated by a key worker in the hospital. A key worker is someone who plays a vital role in the healthcare service and usually refers to the nurse taking care of your elderly loved one throughout the hospital stay. Nurses are often the key worker as they play a pivotal role throughout the discharge process as they are the ones who actually monitor and keep track of the patient's progress before, after and throughout their hospital stay.

  • What is Reablement?
    Reablement is another term for recuperation or recovery after being discharged from the hospital and may require specific life changes temporarily. Usually, a recovery team will keep track of your elderly loved one’s transition of lifestyles from the point of discharge with some form of consultation from a liaison nurse, discharge coordinator or an assessment officer. A clear set of requirements will be established through the recuperation and discharge plan. The rest of it is up to your elderly loved one and your family to decide how to provide the necessary needs to allow the best form of recovery.

  • Considering a nursing home or care home
    Nowadays, with living expenses rising, most families have started to opt for having fewer children in the house or family members have moved around for work obligations. This makes it harder for family members to take care of their elderly loved one as even if there is no problem with the number of family members, most of them would either have daily responsibilities to carry out and would not be at home for a majority of the day. This leads to family members opting for in-home care or a nursing home as alternatives to this problem. However, by the end of the day, the final decision should come from your loved one as it is their life that will be affected by the choices made.

  • Arranging private live-in care at home
    Most families usually prefer getting private live-in care at home for their elderly because there is no need for their loved one to go to another facility as they can just be comfortable at home. Besides that, they are also able to continue being independent with no interruptions or restrictions to their usual lifestyle.

  • Who will care for my parent at home?
    Usually a caregiver is assigned to care for and aid your elderly loved one at home and it is usually up to the family to decide if they want a live-in or daily basis caregiver. Caregivers can carry out light housekeeping and non-medical tasks such as keeping track of your loved one’s medication routine. Besides that, they also provide companionship and emotional support by aiding your elderly loved one in their daily routines while helping them maintain their independence. However, if your elderly loved one requires medical tasks to be performed on them on a regular basis such as wound dressing changes or handling of medical equipment at home then a nurse would be a better option to take care of them or working in tandem with the caregiver on an as-needed basis.

To learn more about Pillar’s Integrated Care Service (PICS) for hospital discharge and continuation of care at home, please contact us at or call/text/messsage/Whatsapp: +60 17 805-9677.

Mario Suwendy

February 08

Feature logo pasted image 0

Benefits of in-home care

With the unstable economy situation and rising cost of living in Malaysia, the majority of Malaysians are struggling to maintain certain aspects of their life. From the daily demands of work, home, family or from their own self expectations, anyone whether is it a working adult or a schooling child would find it stressful dealing with all these issues on a daily basis. In addition to that, as the years go by, the number of disabled, ill and aging people in the population increase due to numerous factors such as environment, health concerns and many more. This adds to the pressure of juggling daily activities while caring for said people in the family that may result in a physical or mental state of exhaustion if the family members try to bite more than they can chew.

Therefore, more families are opting for in-home care as an alternative option to self-care at home or nursing homes. Here are a few good reasons why in-home care is beneficial for you:

  • Affordability
    In-home care only requires you to hire a caregiver to take care of your elderly loved ones at home unlike nursing homes that require you to transport the elderly to their area for them to carry out their caregiving process. Therefore, in-house caregiving only requires payment for the caregiver’s services whereas nursing homes require payment for both services as well as facility maintenance.

  • Home comfort
    Many of the elderly population prefer to stay at home rather than visit hospitals or nursing homes probably because it does not make them feel as much of a burden to their loved ones. Besides that, the environment of their own home isn’t as alienating as a hospital or a nursing home and they are also able to meet their loved ones on a daily basis. There’s truth to that saying: “There’s no place like home.”

  • Personal care and companionship
    Having a caregiver that tends to the needs of your loved one at home helps to improve the well-being and recovery of your loved one. This is due to the fact that most of the elderly population would have the undivided attention of the caregiver therefore allowing them to pay attention to the finer details such as indirect habits or needs of the elderly. Moreover, in their own homes, the caregiver would not restrict the movement or activities carried out by the elderly but instead further assist them so they can carry out their daily routines with more ease and finesse.

  • Family involvement
    As mentioned above already, another one of the reasons why many of the elderly population prefer to stay at home is to be able to see their family members daily. This may help the elderly to recover from their illnesses as soon as possible as well as prevent any relationship strains. In addition to that, family members are also able to monitor the caregiving process as well as correct any mistakes the caregiver may make throughout learning about the elderly’s daily needs.

How can we help? Please call us at: +60 17 805-9677 or email us: or see: and learn more about our professional and compassionate home caregiving.


February 06

Feature logo pantai 08

When is a Pillar in-home caregiver helpful for you or a family member?

At Pillar, we are your extensive family and ensure that your elders get the best possible care.

When might you need a caregiver?

  • For short periods of time, on an as-needed basis, to help maintain the senior’s independence, if an existing caregiver is on leave, someone needs help with a medical visit, or the senior’s children need to travel or are away from home. There are many reasons as you can imagine.

  • For extended time periods, such as a few hours a day each week, or for a few weeks or more, or for care requiring recurring tasks each week or each month.

  • For around-the-clock care for seniors who are not mobile or have chronic illnesses.

What can home caregivers offer?

Help with daily activities for an older person who could be “slowing down” and needs some support at home. The objective is to maintain independence for the senior in his or her own home environment. Being in familiar surroundings is critical for elderly happiness.

For giving an existing caregiver a break,, called “respite care.” Caregiving is hard work and often emotional work. Giving a caregiver a break is a great way to let them “recharge,” while bringing in someone for a day or two (or longer) to help out. This could allow the caregiver to address personal issues, visit friends or family, or have a holiday

When a spouse dies, this can be a tough time for the senior and family. He or she could be alone now and needs help around the clock, or could just feel lonely, or both. Children perhaps are not prepared to address this situation and home caregivers can help.

If someone is recovering from an illness at home, it’s an excellent time to bring in a care giver to help someone until they can manage on their own. This helps to maintain their sense of independence, and it helps get them through an important post-illness time period.

When someone is near the end of their life, it is an important and difficult time for the loved ones of the elderly person too. A home caregiver can help out nurses and other medical professionals who may be helping the patient at home with things like running errands, ensuring the patient is never alone, and helping the family with everyday needs the may be incapable of handling in the moment.

If someone is facing a chronic or long-term illness, caregivers are particularly important. Besides handling daily activities, a caregiver can help manage the impacts of an illness such as as side effects, medication compliance, and help with bathing, using the toilet, and other activities that pose special challenges for patients. A caregiver for a chronic patient can help ease their mind and ensure they are comfortable at home.

How can we help? Please call us at: +60 17 805-9677 or email us: or see: and learn more about our professional and compassionate home caregiving. 

Cristian Andrei

January 29

Feature logo 1

What is Live-In Care and Why Should You Care

Families often turn to nursing homes or other types of residential care when their loved one has reached the point of requiring round-the-clock care. It’s those times when occasional care just won’t do, or if you need someone to look after your loved one when you are at work, traveling, or even outside of the country. It’s a tough decision, no doubt, but it’s one families didn’t wish they had to make. We here at Pillar are here to help you. Think of us as your extended family.

Luckily, families can avoid the all of the hassles and headaches involved in moving a loved one away from home by obtaining 24/7 live-in care and it isn’t that expensive either. In fact, given the care your loved will receive at home, we believe it’s worth every ringitt.

Live-in care is just that: Our Care Companions are available at all times throughout the day and night. Many of our live-in carers live full-time with the people they care for and for two or more weeks at a time. These aren’t maids mind, you, they are trained and certified professional caregivers, and most of all, they love what they do. They’ll do a little bit of everything from light cooking to cleaning to helping get around the house to taking medications to using the bathrooms, to providing companionship, and much more. Our caregivers’ main concern, however, is ensuring the well-being and safety of your elderly.

There are a lot of reasons for having live-in care, many of which you can imagine. However, here are few key reasons our 24/7 care service may be right for you:

Being at home!

“A person’s home is their castle,” they say. A home has everything they are familiar with from personal mementos to an environment the elderly person is familiar with.

Remaining in a place they recognise–their own familiar space– is a major benefit for people needing live-in care. This is more true if the person is suffering from Alzheimer’s Disease, dementia, or other illnesses for which new surroundings might provide difficult to adjust to. Just knowing where things are in the home is enough to keep an elderly person at home.

Personalised care–like your own concierge service.

Nursing homes, though staffed with care professionals around-the-clock, simply can’t provide the same level of attention a dedicated, live-in professional would be able to provide you or your loved one. We’ve all seen nursing homes, and while they provide the best service they can, their staff are often busy with 30 or more patients at any given time. And sadly, many nursing homes feel more like hospitals than homes. With live-in care you are certain the care professional is only dedicated to your needs, 24/7, and no one else.

Value in the Companionship

When retaining live-in care, such as with Pillar, the level of attention and companionship you or your loved one receives is far better than what they would get in a nursing home, and therefore a much better value for your hard-earned money. In a nursing home, the caregiver’s time is split between many people needing attention, and that means less focus on your loved one’s needs.

Care that is Continuous

It can be difficult for some people to get comfortable with their caregiver when they receive numerous caregivers as is often the case in a nursing home. For that reason, you know that the care you or your elderly loved one receives will be done the same way each time and your caregiver will become very familiar with the person’s particular needs. And with Pillar, you can trust our Care Companions.

Peace of mind

Not only does having someone stay all day and night have safety and trust benefits, it also reduces the burden of the people receiving care and their family members too. This means everyone in your home can get a good and safe, restful night’s sleep…zzzzzz…..:-)

A happy, better quality of life

By remaining at home, it’s easier for people needing care to maintain their lifestyle. They can keep up their social activities, have friends and family visit, and they maintain their sense of “place”–that for as long as they live, they know they’ll always be at home. And we all know, “home is where the heart is.”

Many people who go into a nursing home or other types of residences feel isolated from their community, which can lead to feeling as though they’ve lost their sense of place and even their freedom–and oftentimes, they feel lonely. No one wants their elderly loved one to feel that way. It’s tough enough sometimes just getting older.

Family Involvement

Having your own caregivers makes it easier for family to be involved in an elderly person’s care. It’s easier to keep track of a person’s progress, address any issues that arise immediately, and be in touch whenever you want, when your caregiver is right where you need them–in your home.

We know how hard it is to move a family member into a nursing home or similar facilities, but we at Pillar believe there is a better way–at home–and we look forward to serving you and your family members when you need us.

Think of us as your extended family.

If you are interested in our special, 24/7 monthly care package, please have a look here.

Call us at +6017 805-9677, email us: or have a look at Thank you!

Did this answer 

Cristian Andrei

January 29